OUTCOME DEFINITIONS
Reduced wasted system resource
This System Level Outcome is about ensuring that the resources of the system are used efficiently by reducing or eliminating any unnecessary work, including avoiding taking citizens along unnecessary pathways, eliminating the causes of rework and duplication in the system, such as mistakes, lost information, repeating procedures already undertaken by other providers, avoidable readmissions / return for the same service, or involving citizens in processes that give them no benefit.