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Quality Services, Delivering What Matters 

Version control and learning log

Version Date of review Is change to policy required? Reason for review/change (To include learning following provider failure) Changes made. Date approved 
Draft 7 7.1: 29/12/21

7.2: 28/1/22

7.3: 22/2/22
 
7.4: 25/3/22

7.5: 5/4/22 
(7.5 Web Version: 4/7/22 )
Update to EC (Draft) policy required  Advise partners to consider if update to their contract monitoring processes are required.  Formal adoption and management of the process is required regionally  

Pre PPM-discussions identified as a preventative measure to avoid the EC process, so should be part of the BAU process.  

JQMM moved from EC’s process to sit with normal contract / quality monitoring  

Identified need to prevent duplication of policy use when a provider delivers services for more than one partner- Proposed addition for DV7.6: – “Where a provider delivers services for more than one partner the host authority will undertake the escalating concerns process (including development/monitoring of the CAP/DAP). To prevent duplication of meetings for the provider, regional partners will agree to the outcomes of the host authorities escalating concerns process.” 
 

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