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Quality Services, Delivering What Matters
Version control and learning log
Version | Date of review | Is change to policy required? | Reason for review/change (To include learning following provider failure) Changes made. | Date approved |
Draft 7 | 7.1: 29/12/21 7.2: 28/1/22 7.3: 22/2/22 7.4: 25/3/22 7.5: 5/4/22 (7.5 Web Version: 4/7/22 ) | Update to EC (Draft) policy required Advise partners to consider if update to their contract monitoring processes are required. | Formal adoption and management of the process is required regionally Pre PPM-discussions identified as a preventative measure to avoid the EC process, so should be part of the BAU process. JQMM moved from EC’s process to sit with normal contract / quality monitoring Identified need to prevent duplication of policy use when a provider delivers services for more than one partner- Proposed addition for DV7.6: – “Where a provider delivers services for more than one partner the host authority will undertake the escalating concerns process (including development/monitoring of the CAP/DAP). To prevent duplication of meetings for the provider, regional partners will agree to the outcomes of the host authorities escalating concerns process.” |