Cardiff and Vale Unpaid Carers Charter Launch

Cardiff and Vale Unpaid Carers Charter Launch

Cardiff and Vale Regional Partnership Board launched the Cardiff and Vale Unpaid Carers Charter the Temple of Peace, Cardiff on 24 March 2023, which has been adopted by Cardiff Council, the Vale of Glamorgan Council and Cardiff and Vale University Health Board.

The Charter recognises and celebrates the vital contribution that unpaid carers make to the people they care for and to our communities as a whole. It sets out commitments that will ensure that unpaid carers are recognised and partners support the highest quality of life possible for unpaid carers and the people they care for.

Cllr Eddie Williams Cabinet Member for Social Care and Health, Vale of Glamorgan Council (Chair of the Regional Partnership Board) commented:

“The Charter shows our dedication to work together, in partnership, to develop and deliver the best support available to unpaid carers, and make the best use of shared resources.

“We firmly believe that working together to support unpaid carers is a positive step for the area. This Charter demonstrates our commitment to deliver the best outcomes for unpaid carers and the people they care for and will give us a clear direction of travel for the next five years. The Charter introduces eight commitments, which we have developed by listening to what unpaid carers have told us matters most to them.”

Bobbie-Jo Haarhoff & Mike O’Brien, RPB Representatives for Unpaid Carers, commented:

“As Unpaid Carer Representatives on the Regional Partnership Board we were concerned that so many people are unaware they are carers for their loved ones and are not recognised as natural or informal yet legitimate advocates for the people that they care for.”

“Around 1 in 10 people in our region provide unpaid care, but many have told us they did not realise they were unpaid carers until they reached “crisis point”. A significant factor being the difficulty in being recognised as an unpaid carer.”

“We welcome that the Charter aims to help people identify if they are unpaid carers and will promote recognition of the unpaid carer role and how we can be supported.”

“We know that unpaid carers do so much and believe that these clear and timely commitments will help these key organisations to work together to raise awareness of unpaid care and provide people with the support they need to carry on caring in a sustainable way so people never have to reach a crisis before they get some support.”

Our Priorities


We want every child in Cardiff and Vale to have the opportunity to thrive. Our work focuses on children in vulnerable situations and the services that support them.


We know how hard it can be to find help when people need it the most. We want to make sure there is community support to help people stay as healthy as possible so they can carry on doing the things that matter most to them.


As a Partnership we have worked together with people with a learning disability, their families, carers and the third and independent sector to produce a clear direction for the planning and delivery of adult learning disability services across the region over the next five years.

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