This interactive and participatory workshop will explore the transformative potential of co-production in designing and delivering services that truly reflect the needs and strengths of individuals and communities.

The session will open by inviting delegates to reflect on a central question: What does co-production mean to you? This will set the tone for open, inclusive dialogue and the sharing of diverse perspectives.

Attendees will then hear a series of real-world case studies that showcase co-production in action—highlighting the tangible impact it has had on both service users and providers, and the powerful outcomes it can achieve when lived experience is placed at the heart of service development.

Delegates will work in small groups to explore two key questions:

• What are the identifiers of successful co-production?
• What are the barriers that get in the way?

Together, participants will share stories, reflect on successes and challenges, and generate practical insights that can be used to strengthen co-production approaches across the region.

This session is ideal for anyone involved in engagement, service development, or delivery—and for all those who believe that services work best when they are built with people, not for them.

This workshop will be facilitated by Duncan Innes, Health and Social Care Facilitator C3SC, along with partners from Mental Health, Innovate Trust and the Dementia Champions Network.